Welcome to cpeAutoParts.com, your one stop auto body parts super center. You are dealing with one of the leaders in the aftermarket parts industry that has over 20 years of experience under their belt. This web site's objective is to provide you with great parts, best prices, and excellent service from start to finish. Our strength comes from knowing how to satisfy customers. Your satisfaction will always be our motivation in becoming the best. Our extensive line of products include over 40 vehicle makes of collision parts such as, Bumper, Fenders, Grilles, Mirrors, Radiators, Headlamps, AC Condensers and many more. So hurry, give us a try and yourself a chance to experience the CPE difference.

At cpeAutoParts.com we are committed to giving you the best possible online shopping experience. On this page you'll find links and answers for many possible questions you may have with our products or services. If you need to contact us for general questions or parts inquiries please click here to go to our general inquiries page.

100% Satisfaction Guarantee Shop with confidence at cpeAutoParts.com. Your complete satisfaction is our number one goal. If, for any reason, you are not 100% satisfied with your purchase, just return the item within 14 days from the date you received for an exchange or refund. (Sorry, shipping and handling charges are not refundable.)

Return Policy

We want you to be completely satisfied with your purchase. If for any reason you're not satisfied, simply return the item within 14 days of receipt for exchange (if available) or a refund of the purchase price, less a 15% restocking fee. The original credit card used for the purchase will be issued the credit once processed. cpeAutoParts.com cannot issue credit for items not returned within 14 days of receipt. If you wish to return a part: Please follow the Return Policy as explained below.

Return procedure:

1. Email sales@cpeAutoParts.com to notify order number and part number. 2. The original invoice, or a copy, must be included with the item. 3. Customer Service will provide you the shipping address to send the returned item. Returns must be sent to the original shipping warehouse location. 4. Refunds will be issued once the parts are received, inspected and processed. 5. Returned parts must be in "as new" condition and shipped in their original package and shipping carton. If the original shipping carton is not available, the part must be packaged correctly to ensure safe shipping. We cannot issue credit for items that arrive damaged or for items that have been partially or fully installed. Proper shipping, and associated cost, is the responsibility of the customer. 6. Only merchandise amount will be refunded, buyer should pay for shipping charges.

Credits to the original credit card used for the purchase will be immediately applied upon inspection and processing of the returned item(s) but may not appear on your credit card statement for one or two billing cycles. If you received an incorrect part: Email our Customer Service desk at sales@cpeAutoParts.com to explain the problem and reorder the correct part for the first part. cpeAutoParts.com will ship the replacement part as soon as possible freight paid. Once the original part is returned, undamaged and in its original carton, you will be credited for the full amount of the original sale excluding freight. If you refuse a shipment: Shipped items that are either refused by the customer or in the event

continual delivery attempts fail, will be returned to cpeAutoParts.com and you will be credited for the full amount of the sale. Please allow 2 weeks for a credit to be issued. It is your responsibility to make immediate and adequate arrangements with the shipping company to accept a shipment in the event of a failed delivery.

Back Order Policy

Due to the high demand for some of our more popular items, back orders occasionally occur. If one or more of your items are on back order, you will not be charged for those items until they are shipped. Back ordered items are kept open for 30 days. After 30 days the item(s) on back order will be cancelled, at which time you may re-order.

Image & Typographical Errors

We check our information very carefully before updating our web site; however, an occasional error may occur. Therefore, we reserve the right to correct any inaccurate information including pricing without notice.

Online Shopping Assistance

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